"Zetta Co., Ltd." establishes and discloses the following personal information processing guidelines in accordance with Article 30 of the Personal Information Protection Act to protect the personal information of data subjects (referred to as "customers") and to promptly and smoothly address any complaints related thereto.

1. Purpose of Personal Information Processing "Zetta Co., Ltd." processes personal information for the following purposes and does not use it for any other purposes.
Methods of Personal Information Collection: Experience review writing, customer bulletin board, online reservations, etc.

2. Personal Information Processing and Retention Period

① "Zetta Co., Ltd." processes and retains personal information within the retention and use period agreed upon by the data subject when collecting personal information or within the retention and use period stipulated by law.
② The specific personal information processing and retention periods are as follows:
- Customer registration and management: Until the service use agreement or membership cancellation, unless a creditor-debtor relationship remains, in which case the creditor-debtor relationship is settled.
- Records of contracts, withdrawals, payments, and supply of goods in e-commerce transactions: 5 years.

3. Provision of Personal Information to Third Parties: "Zetta Co., Ltd." does not provide personal information to third parties except in cases falling under Article 17 of the Personal Information Protection Act, such as with the data subject's separate consent or special provisions of law.

4. Rights, Obligations, and Exercise Methods of the Data Subject: Data subjects may exercise the following personal information protection rights against "Zetta Co., Ltd." at any time:

1. Request to view personal information
2. Request for correction of personal information if there are errors in the information
3. Request for deletion
4. Request for suspension of processing

5. Personal information items processed: "Zetta Co., Ltd." processes the following personal information items.
- Name, date of birth, address, phone number, mobile phone number, gender, email address, credit card number, bank account number, and other payment information.

6. Destruction of Personal Information

① Zetta Co., Ltd. destroys personal information without delay when it becomes no longer necessary, such as when the retention period expires or the processing purpose is achieved.
② Zetta Co., Ltd. destroys personal information using the following methods:- Electronic files: File deletion and disk formatting.- Handwritten documents: Shredding or incineration.

7. Measures to Ensure Personal Information Security Zetta Co., Ltd. takes the following measures to ensure the security of personal information.
- Administrative measures: Establishment and implementation of an internal management plan, regular training for employees, etc.
- Technical measures: Access control, including password settings for personal information processing systems (or computers storing personal information), installation of security programs such as antivirus software, encryption of files storing personal information
- Physical measures: Locking and access control of locations where personal information is stored, etc.

8. Matters concerning the installation/operation of automatic personal information collection devices and their refusal

The Company uses "cookies" and other technologies to store and retrieve your information. Cookies are very small text files sent to your browser by the server used to operate the website and stored on your computer's hard drive. The Company uses cookies for the following purposes:
Purpose of Cookie Use

Analyzing access frequency and visit time of members and non-members, identifying user preferences and interests, tracking user activity, and providing targeted marketing and personalized services by tracking participation in various events and the number of visits.

You have the option to choose whether to install cookies. Therefore, you can configure your web browser to allow all cookies, confirm each time a cookie is saved, or reject all cookies.

How to Reject Cookie Settings
You can reject cookie settings by selecting the options in your web browser to allow all cookies, confirm each time a cookie is saved, or reject all cookies.

Example of how to configure (Internet Explorer): Tools > Internet Options > Privacy at the top of the web browser.

However, if you reject cookie installation, you may experience difficulties in providing services.

9. Personal Information Protection Manager "Zetta Co., Ltd." is responsible for overall personal information processing and has designated a Personal Information Protection Manager as follows to handle complaints and remedies for damages related to personal information processing.

▶ Personal Information Protection Officer (Business Owner or Representative)
Name: Jang Seong-hyeon
Position: Manager
Contact: 031)434-4789

10. Changes to the Personal Information Processing Policy This personal information processing policy is effective from September 15, 2025.